CASH DELIVERY SERVICE

The break down for the delivery is obtained from the bank however the cash is to be funded by you (the customer) in one of the following methods as explained later on this page.

Once the order has been made up, it will be sealed into a serial numbered tamper evident satchel and delivered to you upon your next scheduled cash delivery or as arranged.

How do I order a cash delivery?
The first thing you must provide Secure Cash is a ‘Cash Delivery Service’ order form a minimum of 2 business days prior to the day the delivery is required.

This will let Secure Cash and the bank know the breakdown that is required. This can be done by either emailing the order form or by submitting an order through our online services website.

Customers can obtain this cash delivery order form for emailing in the following formats; in portable document format (PDF), or in MS Word format that can be completed and saved.

These order forms can also be downloaded from the Secure Cash online services website. You may also design and use your own cash delivery order form as long as it contains all the information required and has been approved by us prior to use.

How do I provide the funds for the cash delivery service?
Once you have provided Secure Cash with the order, you are then to choose one of the following options that is convenient to you to provide us the funds for the cash delivery order; 

1. During one of you scheduled services, provide the cash delivery courier with a cheque made out to “cash” with the words “not negotiable” crossed out (if applicable).  If you select this option, it is acceptable to provide the ‘Cash Delivery Service’ order form with the cheque to the cash delivery courier rather than emailing it as mentioned above.

2. During one of your scheduled services, provide the banking courier an amount of cash sealed in a tamper evident satchel (satchels are usually provided free of charge by the customers bank). If you select this option, it is acceptable to provide the ‘Cash Delivery Service’ order form with the cash to the cash delivery courier rather than emailing it as mentioned above.

3. Transfer the funds to the nominated Secure Cash holding account. Once the funds are available, they will be delivered on the date specified as per the ‘Cash Delivery Service’ order form. (Minimum 2 business days turn around)

4. You fax or email your local bank and provide the bank with the breakdown that you require. You will also need to arrange for the bank to directly debit the amount from your bank account. You must provide the bank with authorisation for a Secure Cash, cash delivery courier and/or representative to collect the order on your behalf. You will be required to notify Secure Cash that there is an order at the bank to be collected.

5. You provide Secure Cash with a prearranged cash float to be kept by Secure Cash at our depot and used to make up orders as required. When the cash delivery courier delivers the order, you will then in return provide the cash delivery courier with the same amount to replenish the cash float stored at the depot ready for your next order.

In order to set up option number 4 as per above, you are required to make arrangements with your local bank. Please inform the applicable Secure Cash area manager prior to commencing this method as we would be more than happy to assist.

What if I can't provide the funds using any of these methods?

'Cash on Arrival' Service
You may give the cash delivery courier upon their arrival a ‘Cash Delivery Service’ order form along with the funds being either cash or cheque and ask for the banking courier to go to the bank, make up the order and then deliver back to you within the hour.

This service is referred to as the 'Cash on Arrival' method and Secure Cash must be notified if you are to adopt this method as a once off and/or regular basis.

How much does a cash delivery service cost?
Please click here to receive an online quote regarding our cash delivery services and one of our friendly staff will get back to you with a cash delivery quotation usually within the hour!

We thank you for taking the time to read this information on our cash delivery service, and look forward to possibly providing our cash delivery service to you in the future.