Below is a copy of our terms & conditions (T&C’s) of service, please understand that this is NOT a lock-in contract and if you find our services are not suitable for your organisation, then you are free to cancel at anytime!
Please be aware that Secure Cash reserves the right to change or amend these terms and conditions at anytime. You will be provided with a copy of these T&C’s for your records to the email address you nominate below.
A minimum of one (1) collection per week applies, unless otherwise agreed in writing as part of your service proposal.
Collections and deliveries do not have guaranteed times and are carried out subject to security, safety, access, and operational requirements, unless otherwise agreed in writing as part of your service proposal.
You must use your nominated bank's express deposit satchels and express depositing system, where applicable.
All banking must be fully prepared, sealed, and ready for handover before the SecureCash courier arrives.
Each collection is limited to:
Invoices are payable within fourteen (14) days of issue, unless otherwise stated on your
invoice.
All change orders must be submitted at least two (2) business days before the requested delivery date.
Orders exceeding $1,000 require prepayment of the excess amount by electronic funds transfer (EFT) before the order will be processed.
All change orders must be placed via SecureCash's online ordering systems.
Change orders with a total packaged weight of 5kg or less are charged as quoted.
Once a change order exceeds 5kg:
For every 50kg (or part thereof) included in a change order, a sourcing fee of $20 + GST will apply.
SecureCash reserves the right to reject, modify, or defer change orders that present security, safety, or operational risks.
Agreement means these Terms, any Quotation, Instructions, schedules, and any agreed written variations.
Authorised Representative means a person authorised by SecureCash to perform the Services and whose authority is verifiable at the time of handover through SecureCash's systems, records, or verification processes.
Bank Verification means the final count performed by the Customer's nominated financial institution.
Business Day means a day other than a Saturday, Sunday, or public holiday in South Australia.
Cash includes banknotes, coin, sealed deposit bags, and associated banking instruments.
Confidential Information means all non-public information relating to the business, operations, security arrangements, pricing, procedures, systems, finances, or commercial affairs of either party.
Consequential Loss includes loss of profit, revenue, opportunity, goodwill, reputation, indirect loss, and economic loss.
Services means cash-in-transit services, change delivery, temporary secure storage, and associated security services.
This Agreement constitutes the entire agreement between the Parties and supersedes all prior discussions, representations, or arrangements.
No terms proposed by the Customer apply unless expressly accepted in writing by the Principal.
The Customer acknowledges that the Services are acquired solely for business purposes and not for personal, domestic, or household use.
Nothing in this clause excludes or limits statutory rights that cannot be excluded by law.
A minimum of one (1) collection per week applies unless otherwise agreed in writing.
SecureCash will use reasonable endeavours to perform collections and deliveries having regard to security, safety, access, and operational requirements. No specific collection or delivery time is guaranteed.
All Cash must be fully prepared, sealed in tamper-evident satchels, and ready for handover prior to arrival.
Each collection is limited to:
Cheques are not subject to a face value limit.
Change orders must be submitted at least two (2) Business Days prior via SecureCash systems.
Orders exceeding $1,000 require prepayment of the excess before processing.
Fees apply as quoted and may include handling and sourcing fees.
SecureCash may reject, modify, or defer orders presenting security, safety, or operational risk.
The Customer must:
Failure to comply constitutes a material breach.
Cash may only be released to an Authorised Representative verified through:
Physical identification alone is insufficient.
Loss arising from a failure by the Customer to follow the verification procedures set out in this clause is the responsibility of the Customer, except to the extent that the loss was directly caused by the negligence of SecureCash.
Subject to Clause 8A, Bank Verification is final and binding.
SecureCash is not liable for discrepancies identified after Bank Verification unless directly caused by SecureCash's negligence.
The Customer must notify SecureCash in writing of any dispute within five (5) Business Days of receiving Bank Verification, providing reasonable supporting information.
SecureCash will acknowledge the dispute within two (2) Business Days and complete an internal investigation within ten (10) Business Days.
Where SecureCash error is established, SecureCash will rectify the loss within fourteen (14) days.
If no dispute is raised within the timeframe, or after completion of the investigation, Bank Verification remains final.
Same-day delivery is not guaranteed.
Where delivery is delayed for reasons beyond reasonable control, Cash may be securely stored and delivered the next Business Day.
SecureCash will not store Cash for more than three (3) Business Days without the Customer's consent unless required by law or security necessity.
Invoices are payable within fourteen (14) days.
SecureCash may suspend Services after forty-eight (48) hours' written notice for non-payment.
The Customer indemnifies SecureCash for reasonable costs incurred in recovering overdue amounts.
SecureCash maintains public liability and cash-in-transit insurance appropriate to the Services and consistent with industry practice.
Contractors and franchisees engaged by SecureCash must maintain equivalent insurance as required by SecureCash.
Insurance responds subject to policy terms, exclusions, and conditions. Nothing in this Agreement constitutes an insurance policy or guarantee of coverage.
Certificates of currency will be provided upon reasonable request.
SecureCash remains managerially responsible for coordination and delivery of the Services.
Contractors and franchisees act as authorised service providers within SecureCash operational controls.
The Customer indemnifies SecureCash against loss arising from:
For the purposes of this clause, unsafe premises or access means conditions that present a foreseeable risk to personnel safety, including but not limited to inadequate lighting, uncontrolled hazards, aggressive animals, structural hazards, or unsecured access points.
This indemnity does not apply to loss directly caused by SecureCash's negligence.
To the maximum extent permitted by law, SecureCash is not liable for any Consequential Loss arising out of or in connection with the Services. SecureCash's total liability under or in connection with this Agreement is limited to the lesser of:
Nothing excludes liability that cannot be excluded by law.
The Customer consents to SecureCash collecting, storing, and using personal and transactional data for operational, compliance, security, and audit purposes.
SecureCash will comply with applicable privacy legislation and notify the Customer of any notifiable data breach in accordance with law.
SecureCash may subcontract Services and retains overall responsibility for service coordination and compliance.
SecureCash may terminate immediately for non-payment, material breach, or WHS or security risk.
The Customer may terminate for material breach by SecureCash if not remedied within fourteen (14) days of written notice.
The Customer may otherwise terminate on thirty-one (31) days' notice if accounts are current.
Neither party is liable for failure caused by events beyond reasonable control.
Each party must keep Confidential Information confidential and use it only for purposes of this Agreement, subject to lawful disclosure.
This clause survives termination for five (5) years.
Notices may be given electronically.
Email is deemed received when sent, unless a delivery failure notice is received.
Before commencing court proceedings in relation to any dispute arising under this Agreement, the parties must first attempt to resolve the dispute in good faith.
If the dispute cannot be resolved within ten (10) Business Days of written notice of the dispute, either party may refer the dispute to mediation.
The mediation must be conducted in South Australia by a mediator agreed between the parties or, failing agreement, appointed by the Law Society of South Australia.
Each party will bear its own legal costs of the mediation and share the mediator's costs equally.
Court proceedings may only be commenced if the dispute has not been resolved within twenty (20) Business Days after the mediator has been appointed.
Nothing in this clause prevents either party from seeking urgent injunctive or interlocutory relief from a court.
This Agreement is governed by the laws of South Australia.
The courts of South Australia have exclusive jurisdiction.
SecureCash may vary this Agreement on thirty (30) days' notice.
The Customer may terminate prior to commencement of a material variation.
Acceptance occurs by signature, electronic acceptance, or continued use of the Services.
We ask that you now take the time to read through these terms and conditions and if you are happy with the content then simply fill out the form and click 'I agree with the above Terms & Conditions.' to move on the next step.'
Sky Wallet Pty Ltd ABN 39 668 299 027 of 30 Church Hill Road, Old Noarlunga, SA, 5168 its assigns, related entities, licensees or agents. (hereinafter referred to as "the Principal")
and
Name (position) of Organisation ABN Number (hereinafter referred to as "the Customer", together with the Principal and the Customer are referred to as "the Parties")
and will be ongoing unless either party terminates this Agreement in accordance with the termination provision herein ["Expiry"].
We ask that you now take the time to read through these terms and conditions and if you are happy with the content then simply fill out the form and click 'I agree with the above Terms & Conditions.' to move on the next step.'